In business, your employees can only work as well as the tools that you give them allow them to work. If they’re working with outdated equipment, or slow, cumbersome software, then they’re not going to be as efficient as they can be.
Law firms are notoriously slow at moving with the times and embracing new technology, and it can hold them back in all areas of their business. The latest legal software from companies like Redbrick Solutions not only help your firm charge for more hours, but they make your employees’ lives easier, and improve the customer experience.
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Everything in One Place
Every time you have to pull together information from different apps you waste time. You’ve got to log in to each piece of software, find the right tab, wait for it to load, perform a search, find, convert and download the document you want, upload it in a different piece of software – you get the picture.
When you do this multiple times an hour, every day for a year, across a whole office, this time certainly adds up.
Modern legal software should allow you to have everything you need in one place. With the best specialist software, you can get SDLT, Land Registry, First Title, Outlook, Searches, AML, Lawyer Checker, referrers and legal accounts all in one place.
Intuitive Interface
You want legal software that’s going to help your employees do their jobs better. The more actions you have to take to perform a certain task, the more likely it is that an error will occur, and that’s one of the problems with outdated software. Older legal software has a habit of making simple tasks complex, which adds to the likelihood of an error.
With the latest software, you will have an intuitive interface that helps limit errors by making processes simple.
Online Case Tracking
In today’s world, clients want and expect to be kept up to date with their case in real time. Specialist software allows you to seamlessly keep your clients up to date, sharing the information you choose to share in real time.
The customer experience is becoming ever more important in all industries, and a right specialist software can help give your firm a competitive edge in this area. Small advantages, such as allowing clients to track their cases online, can make all the difference to your client retention.
Technical Support
If your software isn’t working as it’s supposed to be, you need it to be fixed as soon as possible. With specialist legal software, you get the software you know you can rely on, but you’ve also got the backup of excellent technical support.
With the right software, you have access to technical support staff who understand your industry and can solve the specific problems you have.Technical problems can be extremely costly and impact on your clients’ experiences as well as the quality of your employees’ work. With the right legal software, you get free, lifetime technical support to make sure that your business doesn’t suffer if an error does occur.
